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PAR’s Customer Support

PAR is committed to providing each and every Customer with outstanding Customer Service every day in every way we can. Our Customer Support Specialists and Technical Support Specialists have been carefully trained to answer your questions about the products we sell and the services we offer.

All PAR products are sold throughout the world with the same No-Risk Guarantee it has honored since the company began: “If you are not completely satisfied with your purchase, we will accept the return of any item.”

Please visit the Contact page for support hours and contact information.

PAR’s Distribution Center

The specialists in PAR’s Distribution Center work closely with Customer Support to ensure that you get the products you need—when you need them. Orders received by 6:00 pm are shipped the same day, and our accuracy rate is well over 99 percent. We take equally good care of foreign orders; we even pay broker fees for our Canadian Customers. If an item is backordered, we will ship that item as soon as it becomes available. PAR is committed to reducing the environmental impact of our products by using recycled paper for packing and shipping. PAR’s Distribution Center is also an integral part of our extensive quality control process—another way that we work to ensure that you receive a superior product every time you place an order.

PAR's No Risk Guarantee

  • Your order will be shipped the same day you place it!
  • You’ll get exactly what you ordered—we ship 99% of orders accurately and on time.
  • Your call will be handled from start to finish by a courteous, highly trained professional—not an automated answering system.
  • You’ll receive free Technical Support for all of the products we sell.
  • You’ll receive a quick response to your e-mail correspondence—within 24 hours or the next business day.
  • You can place orders online, by phone, or by fax with confidence regarding your privacy.
  • You’ll always be the first to know what’s new at PAR.
  • And if, for any reason, you are not completely satisfied with your purchase, you can simply return it—no questions asked.
Copyright PAR, Inc. 2012